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Frequently asked Questions

How to spot a Scam?

Double-check and triple-check everything. Do your homework thoroughly! Remember, if a deal seems too good to be true, it usually is. Always consider using 'Verified Sellers' (while not foolproof), they're generally more trustworthy than regular sellers.

Who is Responsible?

Remember, no aspect of life is entirely risk-free. While we strive to create a safe environment, your common sense is your best defense. If you encounter issues due to yourself overlooking red flags or ignoring precautions, please reflect on the situation rather than placing blame on our platform or brand. We encourage you to view setbacks as learning opportunities - use them to sharpen your judgment and make wiser decisions in the future. Stay vigilant, trust your instincts, and always prioritize your safety in online transactions/

Who are "Verified Sellers"?

The 'Verified Seller' icon indicates that the seller has voluntarily undergone our rigorous verification process to enhance trust and credibility. This process involves:
- Identity Verification: We securely store a copy of the seller's government-issued ID in our protected databases.
- Address Confirmation: We maintain proof of the seller's current residence, such as recent utility bills or official correspondence.
- Background Check: We conduct basic background checks to ensure the seller has no history of fraudulent activities.
- Account Activity Review: We regularly monitor verified sellers' accounts for consistent, positive behavior.

While this verification adds an extra layer of security, we still encourage buyers to exercise caution in all transactions. Remember, the 'Verified Seller' status is an additional safeguard, not a guarantee of risk-free interactions."

Who are "Verified Businesses"?

The 'Verified Business' icon indicates that the Business has voluntarily undergone our rigorous verification process to enhance trust and credibility. This process involves:
- Identity Verification: We securely store a copy of the seller's government-issued ID in our protected databases.
- Address Confirmation: We maintain proof of the seller's current residence, such as recent utility bills or official correspondence.
- Background Check: We conduct basic background checks to ensure the seller has no history of fraudulent activities.
- Account Activity Review: We regularly monitor verified sellers' accounts for consistent, positive behavior.
- Business CIPC documents are kept on records...
- ID copies of all Diretors in the Business are kept....
- Verification might by done with the local DFO to ensure your dealings with such a Business is secure!

CONCLUSION
While Verification adds many extra layer of security, we still encourage buyers to exercise caution in all transactions. Remember, the 'Verified' status are additional safeguards, not a guarantee of risk-free interactions."

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